Bespoke support and modernisation for Higgs

Bringing confidence back to third party bespoke system

Software Solved helped Higgs Publishing Group to meet their deadlines when we took control of their existing logistics management system. Our expert Delphi support and development team knew exactly what to do to sort out any niggles and ensure it would run at its best – and that means millions continued to enjoy their newspaper over a cup of coffee each morning.

Business need: improve bespoke logistics management system       

Legacy technology can destabilse your IT systems, causing a strain on finances and threatening to affect your capacity to deliver the goods on time. That’s bad enough for most businesses, but when you are relying on a system to help get a daily newspaper dispatched in time it can be a disaster. Higgs Publishing Logistics is a subsidiary of DHL and provides logistics management for a wide range of newspapers and magazines, including The Sunday Times. When they parted from their previous Delphi support partner they turned to us to help them stabilise their systems.

Solution: dedicated Delphi developers stabilise system

We are a Centre of Excellence for Delphi support, so we were quickly able to learn and support Higgs’ third party system. We introduced a better service level agreement to stabilise and support the system, to keep the system working effectively and keep deliveries on time.

Results: the confidence to redevelop an old Delphi system 

Our Delphi support and development team impressed Higgs so much that they asked us to redevelop the logistics management application with added functionality using .NET. Previously they had not felt confident enough to make this move. 

The Software Solved difference 

  • Development of logistics management system
  • Delphi support and development
  • Expertise with third party bespoke systems
  • Stabilising and modernising legacy technology

Learn more about our bespoke software support and maintenance service or talk to us today about the challenges outdated technology brings to your business.  

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