Software support for Eden Project

Software health check keeps things ticket-y boo for the Eden Project

A health check does exactly that – looks for underlying problems that need to be solved in order to keep your body working properly. It’s the same with the software health check from Software Solved. With ticket sales the lifeblood of funding for the Eden Project, we carried out a software health check to ensure its ticketing system was fit and well, and working effectively now and for the future.

Business need: support critical ticketing system

Tickets sales are crucial to the survival of the Eden Project. They generate essential income to help the charity to continue its research and development work as well as maintain the site. Each year sees hundreds of thousands of visitors pouring through the gates, so the ticketing system needs to work effectively or the charity has a big problem. The developer of the ticket system didn’t have the infrastructure or processes in place to support this essential system, so the Eden Project came to Software Solved.

Solution: software health check and third party system support

We have extensive expertise in a range of programming languages, and are very happy to work with third party systems. We used our knowledge to ensure the system at the Eden Project was working as effectively as it could, as well as to suggest where changes may need to be made to maintain stability and performance for the future.

Results: fit for purpose ticketing system 

Our experts quickly got to grips with the web-based system, which was written in a combination of PHP, Flash and Delphi, using PostgreSQL database. The Eden Project was very happy with our software health check and hired us for continued support of the system.

The Software Solved difference 

  • Taking on third party software support 
  • Proactive enhancements to improve performance
  • Quick identification of system issues

For help with your business critical systems, read more about our software support and maintenance service or get in touch today.

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Alternatively, to speak with an expert now, call
020 7127 4558