Public Sector

Using technology to engage stakeholders and streamline processes

Today’s public sector organisations face a complex set of pressures. From healthcare and education to housing and social care, local authorities are balancing funding cuts with a rising demand for services. We help our public sector clients transform processes through technology to reduce costs, increase efficiency, engage communities and improve transparency.

Putting confidence back into public services

We understand that the backdrop of financial austerity means that public sector organisations are embracing digital technology and data analytics to deliver better local services. Your customers are like the customers of any private enterprise with a set of expectations and needs to be catered for. We work with you to understand the specific needs of your different stakeholders to build cloud, mobile and data software that is intuitive and easy to use. And genuinely delivers change.

What sets us apart is the empathy and professionalism our teams bring to often quite sensitive subjects and challenges within public sector.

Culture – helping address resistance to change from internal teams, management and the public. We involve key stakeholders throughout your project whether that’s enhancing existing systems or developing new ones.

Funding – we’ve helped numerous clients develop robust business cases to apply for funding for digital and technology initiatives. We’re well placed to analyse ROI and comparative solutions to ensure you get maximum value for your investment. And we recommend cloud migration and ecommerce solutions as an effective means to cut costs or generate additional income.

Expectations – with customers and staff increasingly expecting to interact online via mobile devices, our solutions focus on user-centred design. We also ensure your reputation or service delivery is never compromised through unavailable or poorly performing systems.

Data analytics – shape decisions and strategy through insight. With endless ways to gather, manage and analyse data across organisations today, it can be complex to make sense of it. Often it is held in different databases or locations. We help our clients get value from their data by automating the flow of information between systems and enabling the production of reports and dashboards in real-time.

Devolution – with the opportunity for devolution, now more than ever, councils face pressure to demonstrate the capability to take on additional powers and manage budget effectively. We can ease the IT burden by enhancing instead of replacing your legacy infrastructure. And we can integrate any new solutions you adopt regardless of technology.

Digital transformation – wherever you are in your transformation roadmap, we can help you deliver on your promises. Our software engages staff and communities because its developed with them in mind. And our consultancy helps clients create and prioritise their digital transformation strategies to meet their objectives.

Security – we deal with terabytes of sensitive data on behalf of our clients every day. All of our staff are DBS checked. Data security and the integrity of systems are of the utmost importance to us both to protect your reputation and ours.

Examples of our work

Bespoke system creates new revenue stream for Devon County Council

Devon County Council car parks were overcrowded and a new system was desired to encourage sustainable transport. We developed a bespoke Car Park Management System as an ecommerce platform to reduce reliance on the car park and generate revenue for the council. Read full case study.  

Enhancing transparency at Devon Partnership NHS Trust

Staff at the Devon Partnership NHS Trust rely on an Umbraco intranet for information sharing across all departments and all levels. We created additional functionality to encourage two-way interaction which increased transparency. Read full case study. 

 

Public sector clients choose us because we provide customised support and exceed their expectations at every stage.  This means that there is always someone at the end of the phone if you need them.  Get in touch to see how we could help your organisation save money and improve service delivery.  

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Ready to talk to us?

Send us a message, or request a call-back at a time that suits you. If you prefer, send an email to sales@softwaresolved.com.

We will get back to you within 24 hours, or at a time that suits you. We never share your details or send you unwanted emails.

Alternatively, to speak with an expert now, call
020 7127 4558