At their core all software projects have three factors in common: a budget, a schedule and a set of requirements. The approach taken to deliver these factors however should vary according to the needs of the client and the project.
That’s why we assess every project on a case by case basis to ensure that we match our delivery approach to the needs of you and your project. We’ve created a software delivery process that can deploy agile techniques in their entirety or at the stages where it adds most value to your project.
Many software suppliers promise all the benefits of agile development, but it doesn’t suit every business or project. Our approach aims to determine from the outset whether elements of costs, timings and scope are movable or set in stone. We check if you actually want an iterative delivery and whether the requirements can effectively be broken down into testable sprints. Only then can we recommend the right balance of agile techniques to complement how you work.
Because we break up your project into cycles or sprints, your software gets in front of users quicker. This means that clarifications or changes can be identified and incorporated during the development phase. Not only does this reduce cost but it enhances quality and delivers an end solution that better fits your needs.
Since software development is a significant investment, we know that visibility of progress is important. Communication is key to a successful software project. Our collaborative approach means that we build in time for regular updates and review sessions. We find face to face meetings are best but sometimes it is more efficient to meet and share progress over Skype. You can rest assured that there will always be someone who knows your project at the end of the phone when you need them.
We seek to add value to your business. Our development philosophy is as much about helping you realise better ways of working through software solutions as much as it is about improving business process. That’s why we work with you to adopt as much agile as your internal processes allow. So you won’t be forced into working in a full agile environment which we know can cause uncertainties for many stakeholders.
We’re a Microsoft Gold Partner and ISO 9001 accredited software partner. This means our attention to detail is visible through every stage of the development process from planning and design/prototyping to coding and testing. This ensures our quality of delivery will exceed your expectations. And all our project managers are PRINCE2 or PMI-PMP certified so your project is safe hands.
Software Solved is committed to the principles of quality in all services it provides. From initial handling of pre-sales to final delivery of agreed outputs we have an established set of processes designed to maximise the quality of the client's experience. We are committed to improving the effectiveness of our quality management system and the policy is reviewed at least annually, as part of the management review programme or at a frequency determined by:
Our quality management system is ISO9001 certified. We have processes to ensure our initial understanding of our client's requirements are correct as well as the subsequent design, development, testing and release of the finished product. Regular monthly assessments are carried out on defined processes to ensure they are complied with and non-conformance and process improvements are identified and recorded. This ensures that process and quality are constantly reiterated and that everyone knows what is expected of them.
We have set our own quality objectives that enable us to measure our own effectiveness at delivering what the client requires, right first time, on time and within budget. We believe that our approach of building quality into our products is enhanced by ensuring our clients are able to feedback to us in an effective manner. With this in mind we carry out regular client meetings and service reviews as well as sending out an annual customer satisfaction survey.
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