About us

An award-winning team of digital strategists, designers and technologists

Why Software Solved?

When you’re choosing a digital partner, you want one that has the expertise and experience to build not just what you want, but what your business – and your users – need.

Since 1998, the Software Solved team have delivered over 1,000 successful software development projects for some of the UK’s most innovative brands.

Our sweet spot is creating smart digital solutions to tough challenges chiefly, but not exclusively, in the insurance, retail and logistics sectors. And our clients have the awards to show for it.

If you think we might be the partner for you, give us a call. We’d love to help you get to where you want to go.

Our Board

Thomas Coles

Thomas Coles founded Software Solved in 1998. With a technical background and an entrepreneurial vision, Thomas has been a key factor in the growth and success of the company. Thomas is now the chairman but devotes his time to growing our sister company Risk Solved.

Lindsay Lucas Software Solved
Managing Director
Lindsay Lucas

With a project management background, Lindsay used to oversee the ‘engine room’ of Software Solved as Operations Director. She therefore knows Software Solved from top to bottom. She thrives on the energy of running an energetic and focused team and loves the fact that every day is different. Lindsay is a very client-focused MD and works to ensure that our customers are at the heart of everything we do.

Non-Executive Director
George Coles

George is a founding director at Software Solved. George is now a non-exec director but has an impressive background in senior roles including Finance Director, CEO and Chairman at various successful start-ups over the years.

Non-Executive Director
Chris Rhodes

Chris is a specialist in the automotive and technology sectors and has wide ranging experience of organisations throughout complex supply chains. A leader of both large corporate and SME-sized businesses, with over 25 years of value enhancement Chris has a great deal of practicable insight and experience to bring to the company.

Philip Ketteringham
Finance Director
Philip Ketteringham

Philip is a qualified Chartered Accountant with over 25 years’ experience leading Finance teams. His experience spans smaller, family-owned and run companies to large international corporates focused on technology and software sectors. At Software Solved he leads the Finance, HR and Facilities teams, implementing scalable efficient processes in a hi-tech business.

Caroline Coles
Company Secretary
Caroline Coles

Caroline is responsible for governance and legal filing for Software Solved. She specialises in working with insurers and charities, ensuring we maintain excellent corporate governance and CSR for all of our clients.

Our leadership team

Meet the thinkers, doers and makers who drive Software Solved forwards.

Lindsay Lucas Software Solved
Managing Director
Lindsay Lucas

Philip Ketteringham
Finance Director
Philip Ketteringham
Director of Technology
Jon Stace

Jon is affectionately known as the ‘guru of Software Solved’. As Director of Technology, Jon runs our R&D program to ensure our developers are fluent in the latest technologies. Jon works on client projects as well as overseeing development practices to ensure we continue to develop and run the very best software solutions for our clients.

Insurance Practice Lead
Rob Faulkner

Rob has over 23 years’ experience working in the UK Insurance market for Insurers, brokers and software houses in a variety of roles including business development, key account management, schemes, product management and marketing. Rob is a Chartered Insurance Practitioner, Chartered Fellow of the Chartered Management Institute and Member of the Chartered Institute of Marketing.

Head of Customer Experience
Becky Gaywood

Becky’s role ensures we remain committed to providing an excellent customer experience across the business, monitoring all customer touch points and journey’s whilst gaining valuable insight and feedback from our customers and employees, so that we continually evolve and adapt to our customer needs. Becky’s career started in Financial Services, before moving onto Customer Service/Experience roles within Security and IT.

Awards and accreditation

Industry recognition for projects we’ve delivered and skills we offer

Gold Microsoft Partner
Xamarin Authorised Consultant Partner


Help us drive digital innovation for some of the UK’s leading brands.

Over 1000 projects successfully delivered