Digital transformation is the IT buzzword of 2020. But despite investing in new and innovative technologies, you may be not only maintaining but, relying on legacy software systems.
But why? It’s not always about budgets, the primary reason is often just how fundamental the legacy systems have become to the way a business functions. That’s because it’s not always straightforward to replace systems with a like-for-like modern alternative. But, if you find the right provider, then this isn’t a challenge that should deter you from replacing your creaking system.
There are several reasons why you should consider replacing legacy systems sooner rather than later.
Struggling to access data?
The benefits of modern software is that it comes equipped to provide deep data insights which support important business decisions. Conversely, legacy systems are likely to have been built at a time where data was considered as important, meaning less emphasis on data capturing and processing.
Unable to integrate with new systems and tech?
It’s important that no matter how old your software is, it integrates well with other tools and applications you require. Legacy systems can leave you tethered to old tools and software, preventing you from embracing new resources.
Whether it’s a CRM or live chat feature, it’s essential that all systems are compatible with one another. The chances are that your competitors have already integrated new tools and resources that make their processes more efficient. Are you playing catch up?
Inefficient processes?
It’s common for legacy systems to be slow and cumbersome. Often, they were designed at a time of less contemporary business practices.
It’s highly likely that your business processes have changed immeasurably since they were first implemented and may now have unnecessary workflows that now cause inefficiencies.
Unstable systems?
Legacy systems are often unstable. This can be the case if they are no longer supported and do not benefit from vendor updates, which eliminates stability issues and ensures any bugs are fixed.
Worried about increased security risks?
Due to their age, legacy systems are often no longer supported by their vendor. Without regular updates that patch security vulnerabilities you can be exposed to security breaches which is a risk to your organisations network.
Lack of system knowledge in the business?
How many people are still in your organisation from when the legacy system was first implemented? You may find that the number of people who can legitimately call themselves experts in using these systems has dwindled or are relying on knowledge transfer from previous colleagues – which can end up imitating a game of Chinese whispers.
Current system users may not have the requisite knowledge required to get the most out of the legacy system, or be unable to diagnose problems when they do occur – simply accepting them as the ‘norm’.
If any of these points sound familiar, then perhaps it’s time you explored new solutions to replace those creaking legacy systems. Our team of experts are only a click away, contact us if you’d like to discuss your data or system needs further.
