No intros are required to state how the current situation has changed our working lives – seemingly for the good and for the long run. Not only are more of us working from home than ever before, but there is a far wider range of job roles doing so that we would have ever predicted. We appear to like the flexibility of working from home and many of us want to continue with a hybrid version of it after this has blown over. But to work from home successfully, each member of the workforce needs to have consistently fast, efficient and secure access to the network.
How well has your system coped with the change? Back in March 2020, was it a case of “just making it work” which is seeming still in effect? Can all of your staff access everything they need seamlessly or are there endless support tickets being created? If so, this situation is costing you both time and money.
Gartner predicts that by 2023, the number of workers who work remotely at least part-time will increase to 60%, up from 30% pre-pandemic. Meaning that organisations need to invest in their infrastructure to support their workforce. Now is the time to proactively manage and improve your team’s digital experience for the longterm; a remote workforce strategy that looks at improving network connectivity, user experience, monitoring and security needs to be implemented.
Accessing data and applications efficiently and safely in the office environment was always something to be aware of and to be monitored, but at least it stemmed from one secure environment. With each team member accessing data and applications from their own home, there’s a host of issues to be considered.
On the ground, the most common issues in working from home appear to be:
- Online meetings with poor video quality
- Apps taking a long time to load
- Downloading files taking a long time
- Corporate network losing connection
Here at Software Solved we can provide you with a Systems Health Check to ensure that your systems and data are performing optimally for the team. A Systems Health Check involves analysis of:
- User Experience
- Data & Analytics
This helps us to develop a comprehensive systems roadmap going forward that addresses the problem areas with a clear plan for reducing business disruption and helping the organisation to grow.
Find out more about how we can assist you in getting a remote workforce strategy implemented, saving you both time and money in the long run.