Being the CEO/CFO/COO/CIO, you’re no doubt fully aware that you need to invest in your tech to keep you ahead of your competition. You might be pretty adamant that implementing a centralised CRM system is the answer but, it’s not that easy to decide which one will best suit your company.
Implementing a new piece of tech is a pretty big thing. It’s a big investment, both financially and time wise. You need to be certain that;
A) It will fulfil its purpose and deliver on all of the things you need it to
B) The team are willing and able to adopt it quickly and easily
C) The one-off and/or on-going costs weigh up
Get it right and, your choice will be celebrated, a piece of tech which the team love, which makes their working life easier and more efficient and enables your company to grow, thrive and compete.
So whilst you are researching the different options, your main question is probably ‘why should we invest in this particular piece of tech, what are the benefits?’
With Microsoft Dynamics 365, you will benefit from:
• Increased profitability
• Better competitive position
• Increased market share
• Increased revenues and margins
Using this system will enable all of your team to be on the same page, everyone has the same view of all conversations with contacts and leads, so your customer service is vastly improved.
Access to reports is easy, they can be sliced and diced across different departments according to different needs, which means that accounts, sales and marketing work much more efficiently.
As a result of better reporting, the teams or departments are quicker to respond to market and industry changes which will see your company getting into a better competitive position, increased market share and as a result, increased revenues and margins.
To really get your company into the competitive space you wish it to be, get in touch to arrange a demo of Dynamics 365.