zoe.gill

Systems support

Digital Self Service: Why are councils still struggling to deliver better and more efficient online services?

Introduction At LocalGovCamp18 in Birmingham we ran a session aimed at local authority leaders who are concerned that the execution of their digital self-service strategies are not delivering the desired outcomes. We looked to uncover and discuss why many councils are still struggling to implement these changes; and for those who have, why are those …

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Project Managing a Successful Software Systems project

How can effective collaboration be an enabler for councils to deliver ‘best of breed’ digital platforms?

Introduction At LocalGovCamp18 in Birmingham we ran a session aimed at all local authority leaders who are struggling in the face of shrinking budgets, lack of resources, increasing costs and rising demand to deliver engaging online self-service solutions. We explored how collaborative approaches between multiple authorities could be the enabler for the development of ‘best …

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Insurance Survey: Unlocking the Power of Data to Produce Actionable Insights

The team here at Software Solved love problem solving. We’re pleased to share some of our useful resources and insights with you. These have been selected based on the areas we’ve helped our clients with. We hope you find them useful and if there’s anything we can do to help you, we’d love to talk …

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How Does Business Process Mapping Relate To IT And Systems?

Business Process Mapping (BPM) can be an incredibly valuable exercise for an organisation. In the simplest terms, it visualises and defines the processes within an organisation. Not only does this help provide clarity to job roles and business procedures, it can often be the catalyst for changes that improve a business’ efficiency and performance. What …

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The New Age Of Business Intelligence And Data Visualisation

Businesses have always amassed data, however the rate at which it is created has grown exponentially. Globally, we output 2.5 quintillion (that’s 18 zeros) bytes of data every day. Estimates suggest that 90 percent of the total data in the world was created in the last two years. There are now myriad electronic devices, all …

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How System Audits Help Charities Improve Efficiency

All businesses face pressure to make the most from tight budgets. It is charities and non-profits, however, who experience this pressure more than most. Improving Efficiency and Productivity With complex governance and shoestring budgets, the third sector needs to make every penny count. System audits offer an effective way of maximising an organisation’s efficiency. In …

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