Digital Self Service: Why are councils still struggling to deliver better and more efficient online services?
Digital Self Service: Why are councils still struggling to deliver better and more efficient online services? https://www.softwaresolved.com/wp-content/uploads/2018/10/shutterstock_465653942-1.jpg 1000 666 zoe.gill https://secure.gravatar.com/avatar/035245d334b8dbe098d4e12d8a3f501e?s=96&d=mm&r=gIntroduction At LocalGovCamp18 in Birmingham we ran a session aimed at local authority leaders who are concerned that the execution of their digital self-service strategies are not delivering the desired…