Co-op Banking Group

Tailored support for the Co-op Banking Group

The platform was for the intermediary lender of the Co-operative Banking Group and provided the Group’s business critical re-mortgage application software.

Client

Co-op Banking Group

Co-op Software Solved Case Study Creating Solutions

The Challenge

Outdated software system failing to keep up with increasing demand.

The system had bespoke elements written in outdated web application tools which could only be supported by one supplier.

Inefficiencies were negatively impacting customers as the system couldn’t keep up with Co-op’s rapidly increasing business volumes.

Co-op Software Solved Case Study Training

Reducing the build, operation and management of a critical mortgage system

The Solution

Software Solved designed a bespoke 20-day mentoring and training programme specifically for Platform that focused on .NET.

The programme addressed gaps in the existing team’s knowledge and skills.

Our developers visited Co-op for a few days each month and provided mentoring sessions and guidance; leading the in-house IT Team through each of the legacy improvements.

Co-op Software Solved Case Study Bespoke Mentoring
Co-op Software Solved Case Study Banking

The Outcome

 

The team were equipped with the technical skills relevant to .NET and had confidence to maintain and develop the software without the need for external outsourcing.

The Co-op also saw a huge return on investment. The Group significantly reduced the build, operation and management of the online mortgage application system.