Dynamics Wave 1 release 2022; what does it mean?
The Wave 1 release is happening between April and September 2022 and we have great expectations for it. New and enhanced functionalities will be seen in the
1st February 2022
Blog
How does Dynamics 365 make the IT Manager’s life easier?
As the IT Manager, Systems Engineering Manager or IT Co-ordinator (many other job roles apply here) your main focus on deciding which CRM system to go
18th January 2022
How and when the different Dynamics 365 solutions fit into your business growth
We’re very conscious that whilst we are a software company and so can speak ‘tech’, many of our customers aren’t and they want someone to translate
1st December 2021
As a C-level executive, what can Dynamics 365 do for you and your company?
Being the CEO/CFO/COO/CIO, you’re no doubt fully aware that you need to invest in your tech to keep you ahead of your competition. You might be
10th November 2021
CRM’s for SME’s; why investment at the start of your business journey will reap rewards
If you were just starting out as a small business owner, what key piece of software would you look to invest in? Granted, as a brand
27th October 2021
Do you want to keep customers for life?
How important is the delivery of your company’s customer service experience? It’s a pretty basic question that 99% of people would answer “very” to (that 1% being the outliers who want to screw
14th October 2021
Dynamics 365 Wave 2; What’s included in the upcoming release?
Microsoft is getting ready to release their plan for Dynamics 365 Wave 2 commencing in October 2021, which is set to add new functionality to all
3rd August 2021
CRM Comparison; The Review
Buyers of Customer Relationship Management (CRM) solutions have a range of good quality SaaS software solutions available to them each with their respective strengths. Over the
29th July 2021
HubSpot vs Microsoft Dynamics; A CRM comparison
With so many CRM solutions on the market, choosing one for your business can be a daunting task. In this edition of our comparisons for CRM
21st July 2021
Now offering “Quick-Start D365” the accessible approach to Microsoft Dynamics
On the 4th March we added Microsoft Dynamics 365 CRM to our portfolio but it’s important that we continue to evolve our offering and make it
13th July 2021
SugarCRM vs Microsoft Dynamics; A CRM comparison
Microsoft Dynamics 365 and Sugar CRM are two capable CRM systems in a market full of competitive offerings. Microsoft Dynamics 365 is the product of Microsoft’s
5th July 2021
Why businesses should use Microsoft Dynamics
What’s the point of using Microsoft Dynamics ? Microsoft Dynamics 365 CRM is world class leader in the customer relationship management tool environment. But what is
28th June 2021
Salesforce vs Microsoft Dynamics; A CRM comparison
If you’re thinking about investing in a CRM system, undoubtedly there are quantifiable and tangible benefits for any organisation wanting to sell products or services to
16th June 2021
Teams Dialler for Dynamics 365; improving the communication experience
Microsoft are making it simple to meet, chat, call, and collaborate directly from your Dynamics 365 workspace. We’re calling this ‘unified collaboration’, an aspect that should
10th May 2021
ARTICLE | Dynamics 365 + Microsoft Teams
Did you know that Microsoft Teams has more than 13 million active daily users and that over 19 million people use it every week? As part
28th April 2021
April 2021, Wave 1; Microsoft Dynamics 365 + Microsoft Teams = A Collaborator’s Dream
Did you know that Microsoft Teams has more than 13 million active daily users and that over 19 million people use it every week? As part
27th April 2021
Manage Customer Service Processes Effectively Using Dynamics 365
If you are part of an organisation providing customer service or support to your customers, it could be that you also need to work through and
8th April 2021
Six Ways Dynamics 365 Can Help Your Sales Team Succeed
My journey into Dynamics 365 started with CRM 2011, working within an organisation that had what I would call a traditional sales process. Leads come in,
16th March 2021
Microsoft Dynamics 365 CRM – an addition to the Software Solved portfolio
As a business we’ve been delivering software solutions for over 20 years and in that time a lot has evolved, from the technology, the capabilities that
4th March 2021
