Dynamics Wave 1 release 2022; what does it mean?
The Wave 1 release is happening between April and September 2022 and we have great expectations for it. New and enhanced functionalities will be seen in the
The Wave 1 release is happening between April and September 2022 and we have great expectations for it. New and enhanced functionalities will be seen in the
As the IT Manager, Systems Engineering Manager or IT Co-ordinator (many other job roles apply here) your main focus on deciding which CRM system to go
We’re very conscious that whilst we are a software company and so can speak ‘tech’, many of our customers aren’t and they want someone to translate
Being the CEO/CFO/COO/CIO, you’re no doubt fully aware that you need to invest in your tech to keep you ahead of your competition. You might be
If you were just starting out as a small business owner, what key piece of software would you look to invest in? Granted, as a brand
How important is the delivery of your company’s customer service experience? It’s a pretty basic question that 99% of people would answer “very” to (that 1% being the outliers who want to screw
Microsoft is getting ready to release their plan for Dynamics 365 Wave 2 commencing in October 2021, which is set to add new functionality to all
Buyers of Customer Relationship Management (CRM) solutions have a range of good quality SaaS software solutions available to them each with their respective strengths. Over the
With so many CRM solutions on the market, choosing one for your business can be a daunting task. In this edition of our comparisons for CRM
On the 4th March we added Microsoft Dynamics 365 CRM to our portfolio but it’s important that we continue to evolve our offering and make it
Microsoft Dynamics 365 and Sugar CRM are two capable CRM systems in a market full of competitive offerings. Microsoft Dynamics 365 is the product of Microsoft’s
What’s the point of using Microsoft Dynamics ? Microsoft Dynamics 365 CRM is world class leader in the customer relationship management tool environment. But what is
If you’re thinking about investing in a CRM system, undoubtedly there are quantifiable and tangible benefits for any organisation wanting to sell products or services to
Microsoft are making it simple to meet, chat, call, and collaborate directly from your Dynamics 365 workspace. We’re calling this ‘unified collaboration’, an aspect that should
Did you know that Microsoft Teams has more than 13 million active daily users and that over 19 million people use it every week? As part
Did you know that Microsoft Teams has more than 13 million active daily users and that over 19 million people use it every week? As part
If you are part of an organisation providing customer service or support to your customers, it could be that you also need to work through and
My journey into Dynamics 365 started with CRM 2011, working within an organisation that had what I would call a traditional sales process. Leads come in,
As a business we’ve been delivering software solutions for over 20 years and in that time a lot has evolved, from the technology, the capabilities that
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