Software operates as the beating heart of almost every enterprise. Despite this, the necessity of professional software support is often overlooked, with many organisations viewing it
We take pride in offering comprehensive support packages that go above and beyond the norm. As part of our commitment to client success, we have integrated
We don’t just provide support, we do hosting too. But what’s covered? Hosting is a side of the business that we’ve been providing for many years
It’s so much more than just Custom Software support IT Support takes on many guises such as network support, management of IT systems, custom software
When we undertake a Systems Health Check, it’s usually because the client has concerns about their system. Concerns take many shapes, such as: What is the
Often referred to as the same thing, both managed IT support and software maintenance have differences which can be broken down by urgency and requirements. Often
It is crucial to have the right support system in place, so that you are ready for whatever your software throws at you. After any software launch for existing or new systems, there is a requirement for ongoing maintenance and support
It is fundamental that when you’re looking for a new software support package that it will offer you sufficient assistance and your business expectations are met.
User Acceptance Testing (UAT) In this blog Helen Spry our Head of QA & Resourcing explores User Acceptance Testing (UAT) and highlights the importance of involving
Dev On Demand vs Team Augmentation Recently there has been a shift in the industry from the use of the term Team or Staff Augmentation
This is a series of blogs that will go through the vendor support lifecycles for the main technologies that we use and what options and approaches
Live system support is not a new concept and is a service that Software Solved has provided to a wide range of customers for over 20
No intros are required to state how the current situation has changed our working lives – seemingly for the good and for the long run. Not
The decision has been taken to update your software system (never one to be taken lightly). The requirements are done and the spec is written. What
Why companies need a software systems health check You’ve been there… It’s Monday morning. You’re well rested from the weekend and raring to go. Well, that’s
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