How can the Operations team perform optimally if they don’t have all the information to hand?
Maintaining the highest level of efficiency for the business depends on other departments feeding into data sources, to get a 360 view. Elevate will help provide clarity; dashboards to view different data profiles in one viewing, maps and graphs to provide visual reference and reports that can be filtered.
To understand these challenges better, we looked at a typical Operations role and how these challenges might affect a person’s ability to do their job confidently and give value to their team and business.
Meet Anne, Operations Manager
Anne works for a UK charity; she is up to her ears with printed documents and is currently relying on spreadsheets and manually updating multiple documents. Her Director requires the operations report weekly, but this always takes time to collate. She would love to find a solution to make reporting more streamlined and save her valuable time. A solution that provided visual reporting, that she could filter data accordingly and that she can share with the other teams. This would really add value to the charity, enabling focused decisions and saving time.
Anne’s Data Challenge:
Data input errors, security, sharing data and comparison
- She worries about data input errors or mistakes arising from manual editing of spreadsheets, there are also data security concerns.
- She would like data to be shared with other departments, so that they could all understand and work with the expected revenue figures.
- She’d like to view the revenue vs costs data and compare with past years/months performance.
Dashboards, visualisations, filters, encrypted
Anne discovered Elevate, a competitively priced solution that appeared to be everything she needed. The ability to view dashboards providing all the Operations data, filtering the information so that revenue vs costs were shown for different timestamps, visualisations in different maps and graphs to help translate the figures into a visual context. Using the Insights tool, old and new data was easily integrated, accessed and safe. Lastly, it was all encrypted so that the data was secure.
In control, clear visualisations, focused decision making, secure sharing with other teams
With no more piles of paper and spreadsheets, Anne feels assured and in control of the charity’s operations. She can answer all questions with assurance and can quickly pull visual reports showing insights and trends that aid focused decision making. The different teams also have a view of the revenue vs costs which makes them work within their budgets more carefully. Supported by a monthly training package, Anne has managed to impress her manager with her ability and performance, the package is showing its real value already.
Anne is now able to leave work on time and spend the evening with her husband and children, even fitting in a gym class. She now has the perfect work-life balance and is really starting to enjoy her role.