Westbury Street Holdings

Stabilising and upgrading a business critical system

WSH is the parent company for a number of leading brands operating in the food services and hospitality sectors.

They care passionately about their food, service, people and clients.

The Challenge: The WSH Evolution web application which allows users at external locations to manage and record invoice information, details of cash, stock transfers was running on old technology, expensive to support and prone to regressions.

The business needs of WSH had also changed to the point where limitations in Evolution were dictating business workflows rather than the other way around.

WSH custom retail software
Westbury Street Holdings Food and Hospitality Software

Solution: Software Solved worked with WSH initially to understand the technology and then to stabilise the system.

We worked alongside them to resolve many ‘business-as-usual’ issues as they arose including time-critical problems that could have stopped the businesses trading altogether.

Westbury Street Holdings Software Solved
WSH Software Solved case study hospitality

The outcome: The system is now running consistently and we have ongoing support in place to prevent unnecessary and costly downtime.

We have also resolved ongoing issues with integration with other business systems and provided other further enhancements.