If you already have a CRM system, then you’ll know what a great tool it is, but if you’ve realised that the one that you are using has limitations, then you’ll be on the lookout for one that suits your requirements.
Here’s why Dynamics 365 will benefit your company.
If using Office 365 or a wider suite, Dynamics provides a solution that integrates well with the broader ecosystem
Microsoft has invested heavily into the R&D of the system, making more solutions accessible (e.g. AI, chat bots, Power Automate)
Because is it cloud based, there are regular updates and enhancements (no fee incurred for upgrades), it is secure and reliable and hosted using Microsoft Azure platform
It incorporates the familiar Microsoft look and feel, so it has been well adopted by end users