Meet our Team
The Software Solved team is more than a sum of its parts. Meet not just the brightest minds in tech, but the talented individuals hailing from the other departments, whose expertise in their roles make the company such a successful entity. Our team’s range of knowledge and expertise means we can be your one-stop shop for business software support.
“I am incredibly proud of all of our team who work tirelessly for the company; who embody the values and bring their individuality and creativity to work, making the Software Solved team what it is.”
Gareth Mapp, Chief Revenue Officer
The Board
Thomas Coles, Chair
Expertise: 25 years running my own businesses and consulting. B.Sc. (Hons) Computer Science
Core Responsibilities: Strategy Oversight, Governance
Likes: Kids, cats (though we have dogs), running and Margaux
Chris Rhodes, Non-Executive Director
Expertise: Strategic planning, business recovery and development
Core Responsibilities: Leadership support, corporate governance adherence, board decision-making efficiency
Likes: Golf, scuba diving, good food
Gareth Mapp, Chief Revenue Officer
Expertise: Experienced Sales & Commercial professional with multi-sector experience.
Core Responsibilities: Strategic management of RevOps function, incorporating Sales, Marketing, Account Management
Likes: Gym, music, travelling, food, and time with my son.
Matt Portt, Chief Financial Officer, He/Him
Expertise: 20 yrs in accounting, supporting businesses in high/growth environments.
Core Responsibilities: Leading the finance function, developing reporting & insights, providing strategic guidance
Likes: Crisps, family, walking
Team Members
Finance and HR
Heidi Lambert, Finance Assistant
Expertise: 28 years Banking experience, 10 years at Software Solved in Finance Team
Core Responsibilities: Bank reconciliations, invoicing, payments, staff expenses, credit control
Likes: Cycling, running, playing piano, chocolate, live music
Melinda Ryan, Finance Manager
Expertise: AAT level 4 Professional Diploma in Accounting and AAT Advanced Cert. in Bookkeeping
Core Responsibilities: Payroll, VAT and processing all financial transactions
Likes:
Reading and going on holiday
Expertise: AAT level four Professional Diploma in Accounting and AAT Advanced Certificate in Bookkeeping.
Core Responsibilities: Oversee the daily finance function. Reporting and forecasting to support the CFO.
Likes: Running, reading and travel.
Kate Tomkinson, Trainee Management Accountant
Expertise: Level 4 Diploma School Business Management, 20+ years admin & finance experience
Core Responsibilities: Day to day finance function, Purchase & Sales Ledger, Reporting, Credit Control
Likes: Family, friends, holidays, fresh air
Emma Bowden, Executive Assistant, She/Her
Expertise: Strong administrative background of approx 15 years in a variety of sectors.
Core Responsibilities: Executive Assistant to the CFO and CRO. Supporting the LT, Board and wider SwS team. Taking care of H&S and facilities.
Likes: Animals (especially cats), travelling, eating and spending time with positive people.
Maisie Kingman, People Advisor
Expertise: Previous HR experience in Digital Marketing Sector and Private Health Care. Psychology BSc Degree, CIPD Level 5 qualified
Core Responsibilities: Day to day People advice, Policies and Processes, Recruitment
Likes: Travel, Food, Hiking, Sunshine
Marketing and Sales
Faisal Ahmed, Key Account Manager
Expertise: LL.B (Hons), 5 years Account Management experience
Core Responsibilities: Developing relationships with customers, identifying new business opportunities
Likes: Fast cars, Manchester United, Marvel films
Dawid Rakosza, Sales Development Representative
Expertise: Sport and science Extended Diploma, Level 1 coaching, Studied Business management BA Hons
Core Responsibilities: Outreach. First point of contact for prospective clients.
Likes: Going to the Gym, football, travelling, Festivals.
Dean Fletcher, Sales Operations Executive
Expertise: Proficient in CRM data management (SaaS), previously worked in financial services
Core Responsibilities: CRM data management
Likes: Brazilian Jiu Jitsu, gym, reading travelling sci-fi
Rose Elliott, Head of Marketing, She/Her
Expertise: BA Hons, CiM and IDM marketing qualifications
Core Responsibilities: Marketing Strategy, budget management, getting stuck in to all things marketing
Likes: Running, dogs, smiley people, crafting
Lizzie Bailey, Digital Marketing Executive, She/Her
Expertise: BA Hons Journalism, 7 years experience in print and digital marketing
Core Responsibilities: Social media, content, internal and external communication
Likes: Dog walks, horses and Nutella stuffed Churros
Operations and Delivery
Jon Stace, Director of Technology
Expertise: 25+ years working in custom software, across multiple industries. B.Sc. (Hons)
Core Responsibilities: Technical Strategy, Data Protection, Technical Presales, infrastructure
Likes: Technology, music and comedy
Takara Korkmaz, Project Manager
Expertise: Law LLB; 2 years Data Analysis, 4 + years Bar Management, 2+ years Conveyancing
Core Responsibilities: Project Delivery, stakeholder management and process compliance.
Likes: Yoga, hiking, cooking, Macrame, Dungeons and Dragons
Thomas Earl, Junior Project Manager
Expertise: 2 years PM and BA experience, BA in Business Management
Core Responsibilities: Project Management, building working relationships with stakeholders to ensure smooth transitions of projects.
Likes: Going to the gym, football and music festivals.
Graham Douglass, Lead Business Analyst
Expertise: BCS International Diploma in Business Analysis
Core Responsibilities:
Collaboration, delivering products of value.
Likes: Claret, music, the outdoors.
Phil Letheren, Senior Test Analyst
Expertise: Quality Assurance & Consultancy for Testing
Core Responsibilities: Technical Lead for Testing Team & Input into test resourcing decisions. Owner of Quality Management System & Test Processes. Assist with delivery and adherence to ISO9001
Likes: Travelling, Live Music, Animals
James Bellamy, Lead Test Analyst
Expertise: Communication, rapid learning, looking at things from different perspectives.
Core Responsibilities: Ensuring work meets high quality standards and meets the client’s business needs
Likes: Singing, painting, gaming and zoos!
Marcus Spry, Junior Test Analyst
Expertise: Good communication and computing skills, ability to see how the small details fit into the bigger picture
Core Responsibilities: Ensuring test activities are delivered to the highest quality
Likes: F1, Gaming, Spending time with family and friends
Abhishek Swaminathan, Solutions Architect
Expertise: M.SC(IT) and almost two decades of experience mainly in full Microsoft stack technologies
Core Responsibilities: Development, Support & pre-Sales technical support
Likes: Sitcoms and anything comedy
Scott Jacques, Solutions Architect
Expertise: 20 years in software development, BSc Hons Business Information Systems
Core Responsibilities: Supporting clients bespoke software.
Likes: Family time, Walking the dog, TV & Film
Expertise: Good communication, Strong computing skills and the ability to see how the small details fit into the bigger picture
Core Responsibilities: Making sure test activities are delivered as planned to the highest quality
Likes: Formula one, Gaming and Spending time with family and friends
Paul Kirk, Support Manager
Expertise: Keeping cool in a crisis and problem solving
Core Responsibilities: Exceeding our customers expectations on what good support is
Likes: Crafting, getting outdoors and my children
Cory Holman, IT Manager
Expertise: OU: Cisco networking (CCNA)
Core Responsibilities: Providing day-to-day IT support, Maintaining systems and infrastructure
Likes: Music, Football, Travelling
Scott Heilbrunn, IT Support Technician
Expertise: 4 Years in IT Support based roles
Core Responsibilities: Infrastructure maintenance and setup, solving support requests and managing/implementing cloud systems
Likes: Football, gaming and music
Mike Pengelly, IT Support Technician
Expertise: 23 years of Customer Service experience. Currently working towards my Level 3 ICT Qualification.
Core Responsibilities: Providing day to day IT Support, Maintaining User accounts and all IT Hardware.
Likes: Sport, Podcasts, Comedy, Technology and Lego.
Steven Quick, Senior Developer
Expertise: 8 years development experience, M.Sc & B.Sc (Hons) Physics
Core Responsibilities: Development
Likes: spicy food, snooze buttons
Joanne Misquitta, Senior Developer
Expertise: A Bachelor Of Engineering in Computer Science skilled in .Net and SQL
Core Responsibilities: Developing Web Apps
Likes: Painting, reading and long walks
Martina Viljoen, Senior Developer
Expertise: 21+ years running my own business, M.Sc. in Computer Science
Core Responsibilities: Full stack development, Mentoring
Likes: Dog Walking, Hiking, Baking
Martyn Price, Senior Support Developer
Expertise: 4 yrs commercial development experience, cool and methodical under pressure
Core Responsibilities: Both the Sherlock and Bob the Builder of supporting clients
Likes: Cooking, gaming, spending time with friends and family & the spice of life
Kristian Dunn, Developer
Expertise: Eight yrs development experience, three commercial development experience, BSc Hons Computing
Core Responsibilities: Front and back end development.
Likes: Road Cycling, Electronics engineering, Astronomy
Matthew Bell, Developer He/Him
Expertise: BSc Hons, 4 years Web/Software Development experience
Core Responsibilities: Developing and maintaining new and existing applications
Likes: F1, Ikea, and the beach
Theo Woodward, Developer
Expertise: 1st class honours BSc Computer Science, two years software development experience
Core Responsibilities: Front and back end software development
Likes: Mountain biking, aquariums and cats
Jack Parsons, Developer
Expertise: Graduate developer with a BSC in computing. Mainly working in C#, JS and SQL.
Core Responsibilities: Working with clients on support work. Solving different types of support challenges.
Likes: Walking on Dartmoor, Video games
Chloe Thorne, Developer
Expertise: BSc Computer Science (first class honours).
Core Responsibilities: Full stack development.
Likes: Surfing, reading and anything outdoors!
Dan Hirst, Junior Developer
Expertise: Graduate Developer with a BSC Computing degree
Core Responsibilities: Working with clients to support and improve their existing systems.
Likes: Running, Gaming and Dog walks
Eloise Wood, DevOps Engineer Apprentice
Expertise: Level 3 Subsidiary Diploma in IT
Core Responsibilities: All things DevOps to be a valuable team player. Creating CI/CD Pipelines in Azure DevOps.
Likes: Art, video games, playing music, making things and cats.
Book a call with us:
You can now book a call at a time to suit.
You’ll be speaking with either Gareth or Faisal who’ll be able to talk through your challenges and bring solutions to the table.
Gareth Mapp, Chief Revenue Officer
Book a 15 minute discovery call with us
